Forums/General/Purchases

I accidentally double purchased...

juliejames
posted this on January 18, 2011 19:22

Hi, I purchased the 1250 seeds package yesterday and all went fine. Great.

I went to buy 1250 more this morning and right in the middle of the paypal confirmation my comp froze - i went to refresh, thinking it hadn't gone through, and wound up buying it twice.. :(

Hoping you can refund my money and take the seeds back, as I didn't intend on buying it twice today.

It was my mistake, obviously, but twiends has been a stand up company so far, so I'm betting this goes smoothly.. :)

Thanks, Julie
 

Comments

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Belinda
WasVIP

Hi Julie, thanks for your comment.

Two options here, either  we'll refund the 2nd payment and we'll remove the seeds, or leave the second payment and we will add additional seeds as a thank you.

Let us know which you would prefer.

Thanks, Belinda.

January 19, 2011 12:26
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juliejames

Well Belinda, I thank you for the kind response, and the kind offer...I can't refuse!! :) I'll go ahead and leave the purchase as it is, then...

Anyways, great service you have - really helped us get things off the ground!!

So thanks!

Julie

January 19, 2011 15:05
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Belinda
WasVIP

Hi Julie, additional seeds added!

Enjoy, Blin.

January 20, 2011 12:33
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